Security

How Biknu keeps your business safe

Your shop's sales, customers and money are in Biknu, so we protect them at every step: who can sign in, where your data is kept, how payments are confirmed, and how you get it back if something goes wrong.

Your account

Only the people you choose can get in, and only to the parts you allow.

Passwords are stored scrambled (Argon2id). No one, not even Biknu, can read them.
Repeated wrong passwords are blocked for a while, which stops guessing attacks.
The dashboard and POS sign out by themselves after 10 minutes without use.
Each staff member sees only the pages and branches you allow.
A phone can use the Biknu Merchant App only after the owner approves it.

Your data

Your business is kept separate from every other business on Biknu.

Every request is checked to belong to your business, so no one else can see your products, orders or customers.
Verification documents are kept in private storage and never published.
Files sent in chat are scanned for viruses and opened safely.
Sign-ins and important changes are recorded, so you can see who did what.
Report links you share stop working when they expire.

Your payments

Money and payment settings get the strongest protection.

eSewa, Khalti and other payment keys are encrypted and never shown again after you save them.
Online payments are confirmed directly with eSewa or Khalti before an order is marked paid.
SMS, email and delivery partner passwords are encrypted in the same way.

Your backups

If something goes wrong, your data can be brought back.

Your data is backed up automatically every 6 hours.
Backups are encrypted and kept in 3 separate places.
You can download your own copy at any time.
A restore happens only after Biknu checks the request with you.

Your shop network

Choose where your dashboard and POS can be used from.

Turn on IP restriction so the dashboard and POS open only on your shop or office internet.
Biknu checks every list before it takes effect, so you cannot lock yourself out by mistake.
Approved phones keep working from any network.
You can switch the restriction off immediately whenever you need to.

Start today

Your next sale starts here

Try Biknu free for 15 days. Yearly plans from NPR 10,000 after that.

Start 15-day free trial Book a demo on WhatsApp