Our 7-day refund policy for eligible Biknu subscriptions.
Last Updated Date: 7 January 2026
If a Biknu subscription does not meet your documented requirements, you may request a refund within 7 calendar days of subscription activation. After 7 days, subscription payments are non-refundable except where required by law.
Email a written refund request with your account email, subscription details, activation date, and reason to [email protected]. Approved refunds are normally processed within 7 to 15 business days after review.
Payment gateway or transaction fees are not refundable. Refunds cover Biknu subscription fees only and do not cover a merchant's customer orders, products, delivery charges, or other merchant expenses.
For refund questions or requests, contact Biknu at [email protected].